□ Product Update- To read about the product update, click here. ▶ Video- To watch the video on Form 16, click here. □ Documentation- To learn more about Form 16, click here. If the Root CA that issued the signing certificate is not included in. The issue could be that you are offline, the certificate is expired, or the. ❓ FAQs- To read more FAQs about Form 16, click here. Normally, the digital certificates are issued by a Root CA (Certification Authority). Recoverable error : - The signature isnt valid now but it can be recovered. To refer to a step-by-step process to validate your signature click here. ![]() Enter the User PIN provided by the Certifying. Only a few Root CA's are considered trusted by default by the Adobe certificate validation engine. If you press N (No), then the PDF will be saved without the digital signature. As an alternative, the recipient must manually add the Root Certificate of the signing certificate on Adobe Trusted Identities. It is possible that the connection between your digital certificate and the. The user can validate the signature if the Root CA is already installed on Microsoft Certificate Store. 1 Correct answer Adorobat Adobe Employee, Hi Stepanka, As per the issue description mentioned above, you are facing issue when trying to sign a pdf using digital signature, is that correct Please try following troubleshooting steps: Launch Reader > Edit > Preferences > Signatures. ConsignO Desktop is not able to locate the path of the digital certificate. This has nothing to do with the signing engine but with the Adobe certificate validation procedure. However, this doesn't mean that the signature is not valid. If the Root CA that issued the signing certificate is not included in Adobe Trusted Identities, the digital signature is considered as not trusted when the document is opened in Adobe Reader. If you dont see the Sign Message button, you might not have a digital ID configured to digitally sign messages, and you need to do the following to install a digital signature. ![]() ![]() Normally, the digital certificates are issued by a Root CA (Certification Authority).
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